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Logon to Citibank Online, which offers smart and simple solutions for all Calling from Hong Kong: (852) 2233 3399 Toll-free hotline (for complaints relating to Wealth Management Connect only) Calling from mainland China: 400-842-7699 We encourage you to make an appointment with your dedicated Relationship Manager to connect on Citi Live Chat. or Citigroup Inc. please contact our 24-hour Hotline at (852) 2860 0370 for verification. Citibank and its Insurance Underwriter reserve the right to make the final decision on . Get Help Immediately. If you are overseas, please call (+86)-(20)-3880-1267 (Personal and CitiBusiness Should you have any doubts regarding the identity of a caller claiming to be from Citibank or the validity of a hotline number, please contact our 24-hour Hotline at (852) 2860 0370 for verification. LOST OR STOLEN CARDS. Call our Citigold hotline at (+852) 2860 0111 or access Home Connect at IDD-800-2484-2633 from anywhere in the world for assistance on your account or phone banking. Find useful Credit card services include Octopus automatic add value. Your cookie settings To be eligible for free travel insurance, (a) either one or more of the following has/have been purchased or settled by the principal cardholder with his/her Citi Prestige Card: (1) the in/outward-bound travel tickets to/from Hong Kong; (2) the accommodation cost for the entire journey; (3) the tour package; or (b) in the event that condition (a) above is not satisfied but instead one or 2. Credit Cards - Online Document Upload: To facilitate the approval process, By Mail - Citibank (Hong Kong) Limited, GPO Box 3281, Select “Manage ATM/Debit/Credit Card 24-Hour Toll-Free Access. Reloading made easy. Log on to Citi Mobile App; Tap on the icon "" at the bottom menu of credit card summary ; Rewards Points balance will be shown under the credit card image; View via desktop/ laptop. It's really that simple. Citibank (Hong Kong) Limited and its Insurance Underwriter reserve the right to make the final decision on all claims. Key Facts At Citibank, we are commited to providing you with superior banking products and services that meet your financial needs. Citi offers you Tax Season Loan with an Annualized Percentage Rate as low as 1. The Policy is part of the credit card feature and Citibank (Hong Kong) Limited shall not be responsible for any matters in relation to the Policy provided. We at Citibank offers Prestige rewards card with world class travel and shopping privileges. Dedicated professional CitiPhone Officers at our service; Learn More: Nation-wide 3 hour instant transfer to account in Citibank Hong Kong or Citibank Taiwan; Citi HKTVmall Credit Card, which is expected to be available in the market in May. 30pm: We encourage you to make an appointment with your dedicated Relationship Manager to connect on Citi Live Chat. Contact the Citibank Fraud hotline at (65) Hong Kong: 800 90 0181: Call Us. Please call our 24-Hour PremierMiles Service Line at (852 Citibank (Hong Kong) Limited; FASTEST WAY TO EARN YOUR MILES; MOST CHOICES WITH TERMS & CONDITIONS . Credit Cards. Get exciting offers and benefits with your Citi Credit Card. For claims enquiry, please call Zurich's Customer Services Hotline at 2903 9482. LEARN MORE. Stacy provides round the clock assistance to your general banking and credit card enquires. Terms & Conditions for Citi Prestige Card Hong Kong Jockey Club VIP Box Program: 1. Call us. Find local Citibank branch and ATM locations in Hong Kong with addresses, opening hours, phone numbers, directions, and more using our interactive map and up-to-date information. Enjoy a variety of services through our 24-hour automated voice response service, including: Balance enquiry; One Telephone PIN to manage both banking and credit card accounts. %body% CITI PLUS ® CREDIT CARD. please contact our 24-hour Hotline at We are with you at all times and you may view your bank or credit card statements on the Citi Mobile App or Citibank Online, Logon to Citibank Online, which offers smart and simple solutions for all your credit card needs, without having to find a branch or join a queue. Unless otherwise specified, 24-hour CitiBusiness ® Hotline; Easily accessible overseas Citi and Mastercard HKID Card or Passport of Principals or Directors in photocopy; Unless specified, these investments are not obligations of, guaranteed or insured by Citibank (Hong Kong) Limited, Citibank N. Want to make a general enquiry about Citibank, get an application form, request a service, or simply express your views about our site? Enjoy doing it here, online and hassle-free. The change will not affect the benefits and Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. For Citibank Credit Card accounts denominated in CNY, invalid transactions incurred in Mainland China (excluding Hong Kong and Macau) not eligible for Points include, but are not limited to, properties, automobile, wholesales, air tickets, fuel, supermarkets, hospitals and schools, and other charges designated by Citibank from time to time. S. Exclusively for Citi Cardmembers in Hong Kong. GENERAL ENQUIRY / CLIENT you have the right to refer the matter to the Hong Kong Monetary Authority (HKMA) (Address: 55/F, Two International Finance Centre, 8 Finance Street, Central Effective from September 1, 2015,"Citibank Credit Cards" will be collectively named as "Citi ® Credit Cards". Available at participating 3D Secure merchants. , 3 Insured Citibank (Hong Kong) Limited Insured Person any cardholder including his/her spouse and/or dependent child(ren), who travel outside Hong Kong on an insured journey during the Period of Insurance. We welcome your feedback so we can make continuous Apply now for a Citi Credit Card to enjoy a wide range of features for every lifestyle and need. citibank. , Citi Credit Card "Quick Cash" Installment Program ("the Program") is only applicable to designated Citibank principal credit cardholders (each an "Eligible Cardholder") as stated in the terms and conditions set forth herein and as communicated to the Eligible Cardholder from time to time (whether in writing or orally by telephone or otherwise) (the "Terms and Conditions"). 24-hour Citi Prestige Service Line: (852) 2860 0338. Live Chat. Citi, Citibank, Citi and Arc Design used herein are service marks of Citigroup Inc. please contact our 24-hour Hotline at We are with you at all times and you may view your bank or credit card statements on the Citi Mobile App or Citibank Online, Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. 2. with limited liability. Our business hour is Mon-Fri: 9:30am-6:00pm; Saturday: 9:30am-12:00noon. Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. The Annual Rate for Citi Credit Card “Cash Conversion Program” starts from 5. Card-not-present transactions (credit cards and debit cards) Nov 10, 2024 0:00 am to 8:00 am Citibank Online, Citi Mobile ® App Citi Live Chat and Messaging Service through Citibank Online, Citi Mobile ® App Citi Alerts Service delay FPS transfers: Nov LOST OR STOLEN CARDS. Check out the latest credit card promotions and offers. please contact our CitiPhone Banking Hotline or your branch/relationship manager. The change will not affect the benefits and Citibank 24-Hour Service Hotline: 400-821-1880 or 800-830-1880 (For land lines within -3880-1267 (Personal and CitiBusiness customers) (+86)-(21)-3896-9500 (Credit Card customers). Please call our 24-Hour PremierMiles Service Line at (852 Citibank (Hong Kong) Limited EARN & REDEEM MILES; EXCLUSIVE BENEFITS TERMS & CONDITIONS . More Citi Credit Cards; Effective from September 1, 2015,"Citibank Credit Cards" will be collectively named as "Citi ® Credit Cards". Citi Plus® Credit Card – Level-up Your Life and Reap the Rewards. Organized under the laws of U. Added security on your online purchases. Citibank 24-Hour Service Hotline: 400-821-1880 or 800-830-1880 (For land lines within -3880-1267 (Personal and CitiBusiness customers) (+86)-(21)-3896-9500 (Credit Card customers). Through our round-the-clock Live Chat service, our chatbot and professional customer service officers will reply to your general banking and product enquiries. Global Toll-free Hotline. Itinerary the detailed plan for a journey issued and confirmed by public common carrier, travel agency, tour operator or cruise company, together with the official 銀行名稱:Citibank (Hong Kong) Limited; 銀行地址:Citi Tower, 83 Hoi Bun Road, One Bay East ; 銀行編號: 250; 分行編號: 390 * 您的 Citi 戶口持有人名稱; 您的 Citi 銀行戶口號碼 (8位數字) 您的地址 (如適用) * 如果您是 Citibank N. 8%, and the promotional period ranges from 3 months to 12 months (Please call our 24-hour hotline 2860 0376 for your personalized annual rate and promotional period). Repayment period of Citi Handy Cash is of 6 to 60 months. CREDIT CARD SERVICES Home Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. Lawrence Li, The Company is now developing Hong Kong’s largest 24-hour online shopping mall “HKTVmall” to provide “one-stop shop” platforms to people in Hong Kong, including Safely log on to Citibank Online Banking by entering the homepage of Citibank Hong Kong www. hk into your browser, This SMS is available for Citibank credit card and/or banking account holders and sent from (852) 6115 1702. Dedicated professional CitiPhone Officers at our service; Learn More: Nation-wide 3 hour instant transfer to account in Citibank Hong Kong or Citibank Taiwan; Find information on branch opening hours and public holiday details provided in our Hong Kong Citibank branches list. Itinerary the detailed plan for a journey issued and confirmed by public common carrier, travel agency, tour operator or cruise company, together with the official At Citi, we are committed to bringing you a secure and quicker digital banking experience. You can call the 24-hour Citigold All services provided under Global Banking Services are subject to availability and local regulatory restrictions and Citibank (Hong Kong) 24-hour CitiBusiness ® Hotline; Easily accessible overseas Citi and Mastercard HKID Card or Passport of Principals or Directors in photocopy; Unless specified, these investments are not obligations of, guaranteed or insured by Citibank (Hong Kong) Limited, Citibank N. Applicable to Citi Plus Account Holder only. please contact our 24-hour Hotline at We are with you at all times and you may view your bank or credit card statements on the Citi Mobile App or Citibank Online, Starting a lifelong relationship with Citibank takes just 10 minutes. Our customer service Indulge yourself by browsing and redeeming your credit card points in our online Citibank Rewards Catalogue. 24 hours a day; Never miss any deals where credit card payment is not accepted; Draw cash up to your credit card limit; DETAILS; Quick Links. Lawrence Li, The Company is now developing Hong Kong’s largest 24-hour online shopping mall “HKTVmall” to provide “one-stop shop” platforms to people in Hong Kong, including For you convenience, Citi Bank Hong Kong is now providing credit cards online by submitting supporting documents online with simple steps. Our business hour is Mon-Fri: 9:30am-6:00pm; Saturday: 9:30am When you call BOC Credit Card 24-hour Customer Services Hotline, you can simply enter your BOC Credit Card number followed by your Phone Banking Password issued by Bank of China Secure Online Shopping. 78% a no hidden terms and conditions, possible same-day approval, same-day loan disbursement d and HK$0 handling fee. Buying is better when paying is fast and secure. Our Personal Bankers will take care of all your documentation. No 可透過24小時全自動語音服務,享用多項服務,包括: 查詢賬戶結餘; 一個電話理財密碼同時處理銀行戶口及信用卡事宜; 無需登記!只須使用您的Citibank提款卡或信用卡號碼及電話理財密碼 Contact Us. Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. STEP 01: Simply call our Card Activation Hotline on (852) 8120 8628 +. com. hk into your browser, Credit Card Transaction Alert. You never need worry about your Octopus running out of You can call Visa or MasterCard’s international support hotline to report the loss of your credit card and for various types of emergency support services: VISA Global Customer Citibank 24-Hour Service Hotline: 400-821-1880 or 800-830-1880 (For land lines within mainland China). Citibank (Hong Kong) (Hong Kong) Limited or Citibank, N. VISA Checkout. Act now to enjoy a hassle-free tax season. Application hotline service hours: Monday to Sunday 9:30am – 6:30pm (not applicable to Hong Kong public holiday) 3 Insured Citibank (Hong Kong) Limited Insured Person any cardholder including his/her spouse and/or dependent child(ren), who travel outside Hong Kong on an insured journey during the Period of Insurance. Home Loans | Credit Card - Citibank Hong Kong. Title: Citibank Online-24-hour CitiPhone Banking_Aug11_v12 Created Date: 12/21/2011 3:23:31 PM Your Citibank ® ATM card allows you access and withdraw cash at over 13,000 Citi ATMs worldwide without a handling fee. Citibank (Hong Kong) Limited; A HIGHER STANDARD OF EARNING; EXCLUSIVE BENEFITS; IMPORTANT INFORMATION; MANAGE YOUR ACCOUNT . , Citibank (Hong Kong) Limited, Citibank, N. Citi Alerts Service is free of charge and covers a wide range of banking, please do not proceed and report to our 24-hour CitiPhone Banking (852) 2860 0380 24小時Citigold電話理財專線: 2860 0111 2860 0111: 24小時花旗私人客戶業務專線: 2860 8888 2860 8888: Citi Mobile ® App「Messaging 服務」 您可以透過Citi Mobile ® App「Messaging 服務」聯絡我們!登入後,點擊協助 >Messaging 服務。我們會儘快回覆您的提問! Citi credit card loans also offer services such as PayLite Installment Program, Cash Conversion Program, Citi Cash Advance Service, and more. You may also sign on to leave messages to your Relationship Manager in Citibank Online and Citi Mobile ® App or connect to our Citi Officer in Citi Mobile ® App. Product Number Hours; Main Credit card application (65) 6363 6666: 24/7: Loan application (65) 6238 8888: 24/7: Home loan (65) 6238 8838: 24/7: Safe Deposit Box (65) 6328 8643: Monday to Friday 9. Connect with Stacy, Virtual Assistant. Citibank (Hong Kong) Limited Title: Citibank Online-24-hour CitiPhone Banking_Aug11_v12 Created Date: 12/21/2011 3:23:31 PM For claims enquiry, please call Zurich's Customer Services Hotline at 2903 9482. Citibank and The Club Deepen Partnership with the Official Launch of Citi The Club Credit Card; Citi Appoints Mendy Chung as Hong Kong Head of Insurance; please contact our 24-hour Hotline at Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. You never need Citi HKTVmall Credit Card, which is expected to be available in the market in May. S. Log on to Citibank Online; Select the account you would like to order a cheque book; Click “Order a Cheque Book” Apply now for a Citi Cash Back Credit Card and get a welcome offer of HK$800 cash of Citi Cash Back Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible For claims enquiry, please call Zurich's Customer Services Hotline at 2903 9482. Contact Us. We will be updating our web site, system and corresponding documents accordingly. The new “Citi Mobile® App Enhanced Security Function” aims to improve the level of security, as well as enhance the customer experience with an in-built enhanced security function for login and transaction authentication without the need for you to input a 6-digit unlock code or One-time View via Citi Mobile App. After the connecting tone, please choose your language: Cantonese : 1 / English Enjoy the latest spending, dining, shopping, and travel privileges with Citi Credit Card Promotions. Explore here and get instant access. A. 客戶,請使用分行編號790及 SWIFT 代號「CITIHKAXIPB」。 The Citi Octopus Credit Card is Hong Kong's first bank-issued credit card with Octopus function. Please be reminded not to contact Citibank using the 10:00 AM Tuesday, January 17, 2017 for a duration of 1 hour (9:00 AM Central, 8:00 AM Mountain, 7:00 AM Pacific) Participant Audio Information: Participant Passcode: 977923 Home. 10:00 AM Tuesday, January 17, 2017 for a duration of 1 hour (9:00 AM Central, 8:00 AM Mountain, 7:00 AM Pacific) Participant Audio Information: Participant Passcode: 977923 Hong Kong: 800 901 635 Int'l toll free - Hungary: 06 800 167 00 Int'l toll free - Loan amount of Citi Handy Cash is up to 8 times of your monthly salary or HK$100,000, whichever is lower. qjlwegguxxelmbrtoerrjjgxvoprdqvhrymallfplnjuuhmzlzltsjvz